Refund policy

Unfortunately, we are unable to process any refunds unless the item is defected or damaged. In this case please email: Tomfitchettillustration@hotmail.com within 14 days or purchase.

CANCELLING YOUR ORDER

Under the consumer protection you have the right to cancel your order. If you wish to cancel your order you must inform us by sending an email to Tomfitchettillustration@hotmail.com .

Please note that this must be within 48 hours of your purchase. Once this has been noted, you will then receive an email confirming your cancellation. You will then be refunded the full amount including shipping charges.

In any circumstances that your order has been shipped before 48 hours notice, we will not be able to cancel your order and you will incur all costs.