Shipping policy

DELIVERY

Pricing

Please note that delivery is calculated according to weight. 

 

Product weight guideline:

Prints: 0-2kg

Framed Art: 2kg-4kg

Original Canvas/Wood panned Art: 5kg+

 

United Kingdom:

We aim to deliver within 10-12 days.  

Europe:

We aim to deliver within 12-14 days.  

USA:

We aim to deliver within 14+  

World Wide: 

We aim to deliver within 14+  

Customs Import Duty & Taxes

For all international orders please be aware that we are not liable for customs clearance fees in your country, nor are we responsible for holding times of packages by customs.

Our prices on our online store, do not include relevant overseas duties & other custom charges you may incur when purchasing and importing to your country.

These costs are determined by your local customs office and are outside of our control. Please familiarise yourself with your country’s custom charges prior to placing the order.

 

Tom Fitch Art is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties & tax. Please keep an eye out for your shipment when tracking number is provided to avoid delays.

 

If you choose to reject/refuse delivery due to customs fees there will be a $25 return fee deducted from your refund to cover return shipping due to your refusal. This is non-negotiable.

Packaging 

 

How will my artwork be packaged ?

All orders are to be boxed and packaged, before shipment.

All prints are packaged in poster tubes which are then sealed.

Because of the delicate nature of artwork, all framed and original pieces of art are packaged in several layers of bubblewrap and padding before being shipped in a corrugated cardboard box.

 

If you have anymore enquires regarding delivery please email us at: 

Tomfitchettillustration@hotmail.com